Before You Arrive
MAXIMIZE YOUR RELAXATION AT THE SPA
Our goal is for you to have the best spa experience possible at The Soak House & Soapery. The following spa courtesies are designed to answer any questions you may have before arriving at the spa and to ensure you achieve maximum relaxation during your visit.
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Age Requirement
All guests must be 16 years of age or older.
Preparing for Your Appointment
We ask that you arrive 15 minutes prior to your scheduled appointment time in order to prepare for your experience. Please respect your appointment time, as well as those of other guests. Your experience will end at its originally scheduled time to prevent delays for the next guest. We are a non-smoking facility (this includes our parking lot).
Cancellations
We respectfully request a 48-hour notice if you must cancel your appointment. Appointments cancelled within 24 hrs of the scheduled time will be charged 50% of the total scheduled service fee. Clients who miss (No-Show) their appointments without giving any prior notification will be charged IN-FULL for the scheduled service.
Groups of 3+
Reservations for groups of 3 or more guests in the same party will be charged a 10% Non-Refundable Booking Fee at the time the reservation is booked.
Accepted Forms of Payment
We accept Visa, Mastercard, Discover, American Express, cash and check.
Please note: A 3.5% Service Fee will be added for all credit/debit card transactions. Prices subject to change without notice. When using a Gift Card towards a Spa Package, please ask us to verify the amount of funds on your card when scheduling your services.
Hours of Operation
Sunday Closed
Monday 10a - 8:30p
Tuesday 10a - 8:30p
Wednesday 10a - 6:00p
Thursday 10a - 6:00p
Friday 10a - 6:00p
Saturday 10a - 6:00p
Our Water
We are proud to offer you the cleanest, purest drinking water possible while at the spa. Our drinking water is provided by Aon Water Technology - Alabama's leader in water treatment solutions. Thier reverse osmosis filtration system eliminates a variety of common contaminates from our drinking water, leaving clean, clear, refreshing, safe water for your consumption and enjoyment.
